Refund Policy

Butikk Pro subscriptions are covered by a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, and we will refund the amount paid for that billing period.

If you subscribe as a consumer in the EU/EEA, you also have a statutory 14-day right of withdrawal under the Swedish Distance Contracts Act. This policy does not limit that right or any other rights you have under mandatory law.

Butikk Pro subscriptions are sold and billed by Stripe, which handles billing, invoicing, taxes, and refunds.

To request a refund, email us at hello@butikk.app with the email address you used at checkout, and we will arrange it with Stripe for you.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, and typically take up to 10 business days.

You can cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you keep Pro access until then. Beyond the 30-day guarantee above, we do not provide pro-rated refunds for the unused part of a period, except where required by mandatory law.

When you buy a product or booking from a Seller’s storefront, your contract is with that Seller, not with Butikk. Refunds, returns, and complaints for those purchases are handled by the Seller. Contact the Seller directly using the contact details on their storefront or order confirmation.

Questions about this policy: hello@butikk.app · Martin Bekkhus, trading as Butikk (butikk.app), Sweden. See also our Terms of Use and Privacy Policy, and Stripe’s legal terms.